Sensor-Online Pricing alternatives

All subscription plans include server hosting, sms and email costs. Focus on your solution while we manage the servers for you.

Prototype

For PoCs and MVPs

System Setup Fee $500

$149 / month

No Tenants
Up to 100 Devices
Up to 100 Assets
1 million data points per month
Community support
4 Weeks Data Retention
6 month cancellable

System Integrators

B2B partners

System Setup Fee $1150

$399 / month

Unlimited tenants
The tenant cost is per-device starts from USD 1 per month + monthly tenant fee $199
Email support
White-labeling
3 Month Data Retention
6 month cancellable

Enterprise

Are you a 500 company

System Setup Fee $1500

$699 / month

Dedicated server instances
Unlimited Devices and Assets
Unlimited data points
Custom SLA
White-labeling
12 Month Data Retention
6 month cancellable

Custom

setup

System Setup Fee $1500

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Dedicated server instances
Unlimited Devices and Assets
Unlimited data points
Custom SLA
White-labeling

All subscription plans include unlimited customers, dashboards, integrations, api calls, data points & messages.

Prototype

Designed for PoCs and prototyping

System Setup Fee $500

$99 / month

No tenant accounts
Up to 100 Devices
Up to 100 Assets
Community support

System Integrators

B2B Partners

System setup Fee $1150

$199 / month

Unlimited tenants account $119 month/each
Up to 500 Devices
Up to 500 Assets
Email support within 36 hours
White-labeling

Enterprise

Consider yourself a Fortune 500 company

System Setup Fee $1500

$500 / month

Unlimited tenants account, $119 month/each
Unlimited number of Devices
Unlimited number of Assets
Email support within 12 hours
White-labeling
  • ModbusTCP slave functionality
  • OPC UA client driver
  • Node Red integration package
  • Individual Metering and Debit (IMD), Add wired Mbus and wireless Mbuss metering devices to collect enery data.
  • Energy consumption reports

Licensing

Perpetual fallback license is a license that allows you to use specific version of software, without an active subscription to it. Whenever you purchase a perpetual fallback license you get one year of software updates included. You can purchase additional updates if required. Typical price for one year update package is within 40% of inital license cost.

Example 1: Let’s assume you purchased one license for Sensor-Online v2.1 in June 2019 and received an update to Sensor-Online v3.0 in May 2020. This means you can continue using this Sensor-Online v3.0 instance forever. You can also migrate to different hardware without issues.

Example 2: Let’s assume you purchased one license for Sensor-Online v2.1 in June 2019 and received an update to Sensor-Online v3.0 in May 2020. This means you can continue using this Sensor-Online v3.0 instance forever. Later, in August 2020 we released v3.1. In order to get the v3.1 update, you will need to purchase an additional year of software updates for Sensor-Online which will cost 1199 USD. However, you can continue using v3.0 without updates.

Yes. One of the greatest features of Sensor-Online is the ability to change subscription plans. Now it is as simple as that. The flow is: Subscription details — Update subscription — Choose a plan. Also there is an Update subscription button in the action icons tray.

Yes, definitely! For that purpose we made a possibility to Activate/Deactivate instance. In order to migrate between servers customer must deactivate its instance, install the software on new server and then use already existing license secret. Backup of all data from previos instance is necessary if customer wants to continue utilizing same environment after migration.

We do understand that you may need multiple computing services. Price reduction starts from 10 licenses. Discount tiers are as follows: 10–50 Edges — 10%, 51–100 Edges — 12%, above 100 Edges — 15% off the license cost regardless the plan.

Pay-as-you-go license is based on different subscription plans and represents a typical SaaS model. Each plan is usually limited by the number of devices or assets that Sensor-Online instance will manage. The billing is being provided either monthly or yearly. Your credit card will be charged once per billing period, at the beginning of the corresponding period.

Sensor-Online Cloud Server

Sensor-Online Cloud is a fully managed, scalable, and fault-tolerant platform for your IoT applications with combined subscription plans based on a monthly fee which already includes hosting costs.

Pay-as-you-go subscription plans include license fees only with no hosing services, which means that you have to deploy Sensor-Online on an external cloud (AWS, Azure, GCP, etc), or on the local server (On-premise). This means you have to pay separately for the infrastructure and Sensor-Online software.

The Enterprise subscription plan consists of the fixed platform cost and price per device.

The platform cost includes:

  • White-labeling;
  • Dedicated server instances that will scale with the number of your devices;
  • Priority support;
  • On-demand training and email consulting;

The price per-device starts from USD 0.1 per month and is determined based on the data points each device generates. Contact us to get a precise quote for the custom Enterprise subscription.

Suppport

Community support is free-of-charge option. It is a volonteering initiative, provided by our team and other Sensor-Online contributors. Please, be aware that support services is one of Sensor-Online business fields. Although our engineers successfully handle community support requests in their free time, this doesn’t mean any obligation for Sensor-Online. We encourage you to read documentation, subscribe to our YouTube channel where we host  Education course and most demanded tutorials, samples and guides.

 

For StartUp, Business and Enterprise licensees as well as Perpetual licensees we provide email response on any issue within certain amount of time, if separate support agreement is not signed. Solution time depends on issue severity and may require a meeting with out team member.

Refund Policy

The License fee is non-refundable, regardless of any circumstances. Customers may manage their subscription plans: update or cancel them. Once the subscription is deleted before expiration,

Delivery Policy

The software is available for download and installation from our website.  Please contact us if you have any questions or require support.

For StartUp, Business and Enterprise licensees as well as Perpetual licensees we provide email response on any issue within certain amount of time, if separate support agreement is not signed. Solution time depends on issue severity and may require a meeting with out team member.

For enterprise customers we offer GOLD support SLA, a dedicated IoT software engineer that helps you design, develop, and maintain your application. 24/7 phonesupport 1 hour responsetime.

SLA

1. Gold  schedule 24×7

2. Silver 16×7 (16 hours every day)

3. Bronze 8×5 (10 hours Monday to Friday)